Refund and Returns Policy
Return & Refund Policy
Last updated: March 17, 2023
Return, Refund & Cancellation Policy
We guarantee to provide accurate descriptions and high-quality product as mentioned in the website.
If product shipped is found damaged, mismatched as described in specifications or faulty then the customer needs to inform within 5 days after receiving the consignment.
The products need to be returned for verification. Furthermore, no warranty will apply if the product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.
Customer have to return the consignment properly and need to send its tracking number, courier service of shipment within defined time period (5 days).
If returned components is considered as valid by our team, then we will ship another same component in 2 working days if somehow we unable to manage delivery we will issue 100 % refund.
Automaxx reserves the right to take the final decision on all refund request.
Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason.
Order Cancellation
Only orders that are still in status “Pending” or “Payment Verification” can be altered or cancelled.
If your order has already moved to a different status, you won’t be able to alter it or cancel it.
In some cases Order cancellation may attract 5.5% bank charges depending on the payment methods used by customer.
(It is because most of the payment gateway providers collect their Commission even though order cancelled and refunded)
Thank you for shopping at Automaxx India.
For the purposes of this Return and Refund Policy:
* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Automaxx India LLP, C19, New Cottage Road, Adarsh
Nagar, New Delhi 110033.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to Automaxx India, accessible from <https://www.automaxx.online>
Contact Us
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If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email: contact@automaxx.in
* By visiting this page on our website: <https://www.autmaxx.in/contact-us>